The federal government requires these tags, or “Care Labels,” to indicate whether the manufacturer approves or recommends dry solvent cleaning (represented by an “S” on the cleaning code); if they approve /recommend wet cleaning (“W” on the cleaning code); or if they approve/recommend that only dry vacuuming be used (“X” on the cleaning code). To further add to the confusion, these tags could also be the “content” tags, stating what’s in the upholstered piece of furniture.

Even though Federal law mandates “Care Labels,” they may not always provide valid information. The tags are attached during the finishing process of the furniture and may not always end up where they belong. They also often times tell only what’s in the furniture, not the outside covering that needs cleaning is made of.

Many situations of contradictory labeling have also been reported. In several cases, two pieces of a matching furniture have had different “Care Labels,” although the fabric and construction on both pieces were identical. Just a silly mix-up at the factory? This type of issue might motivate you to seek professional help, instead of attempting to clean the furniture yourself.

So, what does each tag represent, which do you believe, and which do you follow?

The solvent cleaning system, indicated by an “S” on the label, has often proven to be a less than satisfactory process for heavily soiled fabrics. It also entails the use of, and many times petroleum solvents such as Odorless Mineral Spirits, which in itself may create a health hazard for occupants of the area where the cleaning is being performed.

Keep in mind that suitable respirators and goggles and gloves must be used when performing this type of cleaning, and ventilation of the work is imperative. Many cities have fire regulations that now make it illegal to use solvents for on-site upholstery cleaning. All this effort for a process that isn’t very effective. Fortunately, with today’s advanced cleaning methods, We can now safely wet clean most “S” coded fabrics.

Wet cleaning systems indicated by a “W,” have proven more effective and less hazardous for most upholstery cleaning situations. Fabrics must be pre-tested carefully to determine fiber content and danger of dye bleeding occurring. Natural fibers may shrink or brown, with the dry-master cleaning equipment Service America uses it is not necessary to saturate the upholstery or use fans for drying.

Wet cleaning is simply more effective than dry “S” cleaning and provides superior results. We always try to get complete drying of upholstered furniture before we leave the job site.

Always remember that the “X” on a label means just brush and or vacuum pieces. No cleaning solution of any kind must touch the fabric. These types of fabric’s function well in commercial office settings where there is no foods, or beverages used.

Call us if you have any questions.

Tips for prolonging wear

The best way to keep your carpet looking its best is to properly maintain it. Vacuum thoroughly as often as humanly possible. Vacuuming removes loose soil before it becomes embedded in the fibers. Use proper spotting methods. Do not use any product on your carpets unless it is advised by the staff at SERVICE AMERICA. Use of the wrong cleaner can permanently “set” a stain that might have been easily removed with the proper product. Ask us for a recommendation on a carpet spotter that will remove most common spots and stains without causing carpet damage or re-soiling.
Have your carpet cleaned by SERVICE AMERICA at least once a year, more often if you have heavy traffic from kids and pets. The removal of soils and stains will refresh its appearance while ridding the fibers of abrasive materials.
The stain resistant treatment that was originally applied by the carpet manufacturer will wear off…especially in the traffic lanes. Always have it re-applied when you have your carpet professionally cleaned by us, Just ask for carpet protectant.